Gift Card

Reply

Gift Card

fatijon11
Newbie
I have a Spotifiy gift card worth 10 € and wanted to bring me Spotifiy Premium . When I wanted to redeem showing it to me at " Oops try it again " Why is not going?
20 Replies

Re: Gift Card

PlanetSports
Newbie

 Have the same Problem.....

Re: Gift Card

MattSuda
Rock Star 24
Rock Star 24

@fatijon11 @PlanetSports

 

Are you still having trouble? Have you tried redeeming it in a different web browser? 

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Re: Gift Card

Raulch998
Casual Listener
I have the same problem

Re: Gift Card

grahamcrouch
Newbie

I have two gift cards,when I try to use them it says not recognised .I have tried contacting Spotify what a waste of time.All I get is a message telling me to post it in community.We are not all IT nerds.I think Spotify wants to start considering there public more.

Re: Gift Card

user-removed
Not applicable

I bought a 3 month gift card they took the money and never delivered the gift card or a recipet saying i purchesed it! Every time i try to get an answer ( contact support) All i get is an automated reply saying check the forums. well i did and found no help at all. So Im posting here.All I have they says i paid for the card is my debit card statment.

Re: Gift Card

AdamDevis
Regular

I have a similar problem with the card

Re: Gift Card

alexonneanillo
Newbie

I have the same problem, I bought my Spotify card an hour ago to get a 3 months premium account, but when I tried to put the pin it says "The card is not activated" while I am very sure that the card that I bought was activated.

 

What is happening, Spotify?

 

I really need your help guys!


@fatijon11 wrote:
I have a Spotifiy gift card worth 10 € and wanted to bring me Spotifiy Premium . When I wanted to redeem showing it to me at " Oops try it again " Why is not going?

Re: Gift Card

djflax
Casual Listener

Yess me to i need some help ??? can sombody help me with this?

Re: Gift Card

octodur
Roadie

If it's not activate you need to go to the store to have them activate it for you, this is unfortunately not something Spotify can help you with =/

 

Oh and btw, you cannot use gift cards to active/take part of an offer. Just so you know. If you want the 3 months for 0.99 you will have to put in a recuring payment method.

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