Gift card error "You can't apply this Premium code to your account"

[#1]

$60 premium gift card that I'm trying to add to existing premium individual account. I enter the pin and get "You can't apply this Premium code to your account. This is likely because you have an existing Premium subscription that cannot be combined with a Premium code."

[Maxim]

Hey there,

Thanks for reaching out.

Gift Cards can only be redeemed when you have the Free or Premium Individual plan. Many different plans and payment methods are available that could be causing this issue.

If you'd like to redeem the Gift Card, you can cancel your subscription and wait until it has ended. Once it has ended, you should be back on the Free plan and should be able to redeem the Gift Card here.

I hope this helps 🙂