Gift card pin code unreadable

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Re: Gift card pin code unreadable

Rock Star 23
Rock Star 23

@user-removed 

 

Did you get an email back at all?

 

When did you send in your support email?

 

It can take up to 48 hours for Spotify to reply back.

MattSudaRock Star 23
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Solution!

Re: Gift card pin code unreadable

Newbie
Hello, I also have a similar problem. How can I correct this??

View solution in original post

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Re: Gift card pin code unreadable

Casual Listener

I also have a giftcard with a partial unreadable pincode. Spotify does not react on my help requests. Please solve my Problem.

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Re: Gift card pin code unreadable

user-removed
Not applicable

You will need to get in touch with the customer services team directly using the online contact form and they will be able to assist you with this, you can also Tweet / DM @SpotifyCares.

 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply email address) and one of the customer services agents will get back to you as soon as possible. Give it 24 to 48hrs, also make sure you're checking your Spam/Junk folder because sometimes emails might end up there.

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Re: Gift card pin code unreadable

Casual Listener
I have tried several times to use the online contact form. Without
receiving any reaction from spotify.
How to be continued????
Gr. Robin.
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Re: Gift card pin code unreadable

user-removed
Not applicable

Try to Tweet / DM @SpotifyCares.

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Re: Gift card pin code unreadable

Casual Listener

Stil no (automtic generated) e-mail received from Spotify!!

So the problem is not solved.

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Re: Gift card pin code unreadable

user-removed
Not applicable

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply email address).

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Re: Gift card pin code unreadable

Newbie
I baught a code and i cant read it
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Re: Gift card pin code unreadable

Newbie

I hace the dame trouble... Card #6039534101127364729 Yelp me... Thanks

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