Gift card redeemed but my subscribtion status has not changed

[amozid]

Hi, I bought a gift card for 1 month Premium and I could use the code succesful. But even though it seemed to work, my account hasnt changed to Premium yet and I received no receipt. My support case is [case number removed] and this is my only account. Also for some reason every Premium feature is disabled exept the offline mode on my Android phone, which tells me I have to go online in 28 days.

[Mara_F]

Hey @amozi. Thanks for getting in touch!  

Since we need to check your account, we'd recommend getting in touch with us via email, Facebook or Twitter. 

We'll carry on helping there 😃