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Gift card used in wrong account

Gift card used in wrong account

Hi, I bought a gift card for a 6 month Premium subscription and introduced to code by mistake in the wrong account. 

Is there a way in can transfer this suscription to another account? Or cancel my subscription and reintroduce the code into another account? 

 

Any help is highly appreciated. Thanks. 

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1 Reply

Hey @anapia01,

 

Spotify Support can look in to this for you. You can contact them via one of the channels below:

 

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours

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