Gift subscription to friend won't work because of different countries

Reply

Gift subscription to friend won't work because of different countries

brgiles86
Newbie

Hi. I purchased a gift subscription for a friend yesterday. We both live in Malaysia. We live in the same city. When she tried to use her redemption code she gets the error to say that the number is not valid for her country. My own spotify account thinks I live in Australia - in fact I live part of the year in each country. I think from what I have read that I need to change my country code but I cannot do this unless I change my payment method to a Malaysian method. I only have an Australian credit card and paypal account. I have no Malaysian payment methods. How can my friend redeem the gift subscription I have paid for?

1 Reply
Highlighted

Re: Gift subscription to friend won't work because of different countries

Rock Star 24
Rock Star 24

Hey @brgiles86,

 

Your friend, unfortunately, won't be able to redeem the Gift Card, because it's an Australian Spotify Gift Card.

 

This restriction is stated on https://support.spotify.com/article/spotify-gift-cards/.

 

Let me know if you have any questions.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS