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Giftcard

Solved!

Giftcard

Hi there!

 

I got a giftcard as a gift. But i can't use it. It says that i can't use a giftcard on my existing premium account!?

 

How to fix this issue?

 

 

Reply

Accepted Solutions
Marked as solution

Hi @Emilos

 

Gift cards can only be used on Premium Individual subscriptions.

Please see this article for more information.

 

 

 

 

If my answer was useful, don't forget to give it a 'Like!'

If my answer was the solution, don't forget to mark it as the solution!

Thanks! 😇

If you need anything else, please reply and ask,
or shoot me a Private Message!

Feel free to follow my Spotify or Community profiles! 

Disclaimer: I am not affiliated with Spotify.

 

View solution in original post

2 Replies
Marked as solution

Hi @Emilos

 

Gift cards can only be used on Premium Individual subscriptions.

Please see this article for more information.

 

 

 

 

If my answer was useful, don't forget to give it a 'Like!'

If my answer was the solution, don't forget to mark it as the solution!

Thanks! 😇

If you need anything else, please reply and ask,
or shoot me a Private Message!

Feel free to follow my Spotify or Community profiles! 

Disclaimer: I am not affiliated with Spotify.

 

Hello @Emilos

 

Hey there, Welcome to the Community!! 😉

thanks for responding to the community

 

it looks like your gift card won't work and i have some steps for you and a FAQ to help you better

 

Why can't I activate my Premium trial? 

If you’re having trouble signing up to an introductory offer, remember that you won’t be eligible if you’ve already had or tried Premium in the past (unless stated otherwise).

 

Can’t remember if you’ve had Premium before? Check out your receipts page, or our guide to finding accounts.

 

You can read the rest of this post here

 

How do I get a gift card?

 

A Spotify gift card is a physical card in 1, 3, 6, and 12-month values that you can buy from leading electronic and retail stores, which allows you to pay for an existing Premium Individual subscription or upgrade from a free account....

 

You can read the rest of this post here

 

I hope these steps help you solve the issue with your Spotify Gift card problem. If they did please leave a like and accept this as solved and it's free and you can always revoke your likes.

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