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Give all my songs back! All are gone and strange songs are saved!

Give all my songs back! All are gone and strange songs are saved!

Spotify Username

*snip*

 

Plan

Premium

 

Country

Hong Kong

 

Device

All devices

 

Operating System

All system

 

My Question or Issue

 

I always save my songs and the song will be automatically downloaded in my iPhone app. When I was playing my songs as usual, I suddenly found that all my songs are gone and some unknown songs are saved! When I removed all the strange song from my saved song session my own songs are still disappeared.

 

I immediately login via the online Spotify player and same problems exist! So it is nothing about app issue. My app always set as online.

 

I have only 1 account so I am sure that I have loin correctly. I didn’t use any filter in my song session. When I try to search some song I remember, all songs are shown as not saved. I can press “Save” for the songs.

 

I need all my song retrieve! Please arrange! I never use the playlist function so retrieving any of my playlist is useless!

Reply
1 Reply

Hi there, thanks for coming to the Spotify Community.

I’m sorry to hear you think someone else has gained access to your Spotify account. Please check out the FAQ page ”Someone else has gained access to my account” here for the next steps to take.

Thanks!

MaximSpotify Star
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