Give back my $$$$$$$

[MadMadGma]

I cancelled my subscription over two months ago and just now when I checked my e-mail I saw a message from spotify that my payment failed. Really? IT SHOULD HAVE BECAUSE I CANCELLED YOU!!! When I opened the email I saw two more payments (November two payments and October one payment, all for family plan!!!) were taken from my debit card. I NEVER WAS ABLE TO USE IT AND NO ONE HELPED SO I CANCELLED!!!! AND I NEVER EVEN LISTENED YO THE FREE SPOTIFY AFTER I CANCELLED!! I WANT MY darn MONEY BACK!!! IM SO FREAKIN MAD RIGHT NOW!! GIVE ME MY MONEY BACK YA JERKS!!! And to think I was just talking good about spotify at work.

[Jacob]

Hey @MadMadGma, welcome to the Spotify Community!

I'm very sorry to hear about the troubles you've been having recently.

If you would like to get in contact with Spotify support about their refund policy, the easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. You can also use the online contact form on this website if you would prefer to communicate by email.

Please let me know if there is anything else that I can help you with!