Globe and Spotify Premium

[rmt2016]

Hello! I subscribed to Spotify Premium for Php 49 for 3 months. The promo expired today and I upgraded again to Premium through Globe. When I opened my account details they are asking me to update it through credit card. If I cancel my subscription, will my current subscription through Globe be cancelled? Thank you so much from the Philippines

[osornios]

Hey @rmt2016,

Try logging into your account settings on your browser with your email. Your username will be displayed after you login.

After that, check the status of your subscription. It should read 'Your subscription is associated with our partner Globe'.

If that's the case, logout of the app in your device, and be sure to use that username, instead of your email address, to login to your account. It's the one with the Premium features.

If your subscription appears as Free, you may need to link your Globe account to your Spotify again through this site.

Hope it helps. 🙂