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Gmail Address in Use by Deactivated Facebook Account

Gmail Address in Use by Deactivated Facebook Account

Hi! My friend, who recently deactivated their FB account, is trying to sign up for Spotify. He cannot use his Gmail address because it is "in use" by FB, accoring to Spotify's registration process. Is there a way around this so he can use his Gmail address? Please help!

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Hey @chrismichaud ! Welcome to the community 🙂

Tell your friend to get in touch with the customer services team directly using the online contact form and they can get that Facebook account removed for him.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

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Thanks, Peter!

The account is activate i had it for yearsi handle all my business on this account it must bev a mistake

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