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Going to edit profile but can't change country. Can anyone help?

Going to edit profile but can't change country. Can anyone help?

Hey,

Trying to change the country on my account but it doesn't show the list of other countries. Can anyone help?

 

thanks!

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1 Reply

Hi @renata_campos thanks for posting in the Spotify Community! 

 

Most of those problems come from a difference between the country shown by the IP address, and the one in your profile.
 
First, check your IP address here.
After that, compare it to the country shown in your profile.
 
If you opened your account with Facebook, your country is tied to the country shown in your Facebook account, so you may need to change it there.
 
Finally, your payment method (if you used one for Premium) must match your country too, so you may need to delete it to update countries. You can change your payment method here.
 
Change your country setting so it matches what your IP address shows.

 

If your country on your Spotify account or IP address is not matching your actual location then you can reach out to Spotify Care through this contact form who may be able to help tidy up! 

 

If this post solved your issue - Accept it as a solution. If you like my post - Please add likes to it.

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