Google Home Mini offer not working

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Google Home Mini offer not working

StarmanTTLB
Regular

I've been trying to redeem the Google Home Mini offer. I meet all of the qualifications, but I get the following message when I try and redeem:

 

We couldn’t confirm your eligibility for a Google Home Mini.

Make sure you’ve logged in with the right account.

 

Tried accessing via the offer page, via the Spotify FAQ page (https://support.spotify.com/us/article/free-google-home-mini-offer/). Tried in IE, Firefox, and Chrome. Have never received a GHM via a Spotify-related offer.

 

Plan

Existing Premium Individual

Monthly reoccurring payment via CC

Subscribed directly via Spotify, not a third party

Country

USA

2 ACCEPTED SOLUTIONS

Accepted Solutions
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Solution!

Re: Google Home Mini offer not working

StarmanTTLB
Regular

Problem solved! Credit to DragonFlames638, they found the fix that worked for me. Go to http://spotify.com/googlehome/redeem, link your Google and Spotify accounts, and it works great!

View solution in original post

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Solution!

Re: Google Home Mini offer not working

mawii
Visitor

Hey, I went online to Spotify > Profile > Account > Apps (bottom left corner at the end of the list) and removed access from Google. Then, I used the link OP posted above to link my Spotify account to my Google account, and it worked. Hope that helps

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17 Replies
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Re: Google Home Mini offer not working

Rahulbhuri1
Visitor

Hi Mate,

 

Please try logging out and re-logging into your account.

 

Regards

Re: Google Home Mini offer not working

StarmanTTLB
Regular

Hi,

 

Tried that now, same error message.

 

Thanks,

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Re: Google Home Mini offer not working

Kevipoo
Visitor

Figured out the solution when I was having the same issue today. I checked my email account associated with spotify (in my case it was facebook email) and there was a new email wanting me to link my google email with spotify and a couple other quick steps to activate the free google home mini. I ordered a coral one. Cheers 🙂

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Re: Google Home Mini offer not working

MMWM85
Visitor

I'm having the exact same problem (Though I have Premium+Hulu).
What am I doing wrong? 

 

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Re: Google Home Mini offer not working

nehemiahh13
Newbie
Did this and having still having the same problem:(
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Re: Google Home Mini offer not working

StarmanTTLB
Regular

Kevipoo, didn't work for me either. Checked my Spotify-associated email account, inc. spam/junk folder, with no luck. Even checked my other email accounts just in case. Nothing.

Highlighted
Solution!

Re: Google Home Mini offer not working

StarmanTTLB
Regular

Problem solved! Credit to DragonFlames638, they found the fix that worked for me. Go to http://spotify.com/googlehome/redeem, link your Google and Spotify accounts, and it works great!

View solution in original post

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Re: Google Home Mini offer not working

Tunep
Visitor

THANK YOU SO MUCH

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Re: Google Home Mini offer not working

1-1-1
Casual Listener

I had this issue after receiving the email. Logging in and giving permissions still returned an error. Help!

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