Google Home Mini offer not working

[StarmanTTLB]

I've been trying to redeem the Google Home Mini offer. I meet all of the qualifications, but I get the following message when I try and redeem:

We couldn’t confirm your eligibility for a Google Home Mini.

Make sure you’ve logged in with the right account.

Tried accessing via the offer page, via the Spotify FAQ page (https://support.spotify.com/us/article/free-google-home-mini-offer/). Tried in IE, Firefox, and Chrome. Have never received a GHM via a Spotify-related offer.

Plan

Existing Premium Individual

Monthly reoccurring payment via CC

Subscribed directly via Spotify, not a third party

Country

USA

[Rahulbhuri1]

Hi Mate,

Please try logging out and re-logging into your account.

Regards

[StarmanTTLB]

Hi,

Tried that now, same error message.

Thanks,

[Kevipoo]

Figured out the solution when I was having the same issue today. I checked my email account associated with spotify (in my case it was facebook email) and there was a new email wanting me to link my google email with spotify and a couple other quick steps to activate the free google home mini. I ordered a coral one. Cheers 🙂

[MMWM85]

I'm having the exact same problem (Though I have Premium+Hulu).
What am I doing wrong? 

[nehemiahh13]

Did this and having still having the same problem:(

[StarmanTTLB]

Kevipoo, didn't work for me either. Checked my Spotify-associated email account, inc. spam/junk folder, with no luck. Even checked my other email accounts just in case. Nothing.

[StarmanTTLB · Accepted solution]

Problem solved! Credit to DragonFlames638, they found the fix that worked for me. Go to http://spotify.com/googlehome/redeem, link your Google and Spotify accounts, and it works great!

[Tunep]

THANK YOU SO MUCH

[1-1-1]

I had this issue after receiving the email. Logging in and giving permissions still returned an error. Help!