I've been trying to redeem the Google Home Mini offer. I meet all of the qualifications, but I get the following message when I try and redeem:
We couldn’t confirm your eligibility for a Google Home Mini.
Make sure you’ve logged in with the right account.
Tried accessing via the offer page, via the Spotify FAQ page (https://support.spotify.com/us/article/free-google-home-mini-offer/). Tried in IE, Firefox, and Chrome. Have never received a GHM via a Spotify-related offer.
Existing Premium Individual
Monthly reoccurring payment via CC
Subscribed directly via Spotify, not a third party
Solved! Go to Solution.
Hey, I went online to Spotify > Profile > Account > Apps (bottom left corner at the end of the list) and removed access from Google. Then, I used the link OP posted above to link my Spotify account to my Google account, and it worked. Hope that helps