Google home pauses on linked Spotify premium account

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Google home pauses on linked Spotify premium account

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Plan

Premium

Country

Ireland

 

Device

Google Home

Operating System

 

Hi,


I have Google Home linked to my Spotify premium

account and after about 10 seconds Google Home stops playing the song. 

 

Also If casting form Spotify iPhone app Spotify cycles  through 10 or more songs without playing before starting to play a random song. 

Issue does not happen with other music providers on Google Home.

 

Hope you can help.

Thanks,

Liam



 

2 ACCEPTED SOLUTIONS

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Re: Google home pauses on linked Spotify premium account

Moderator
Moderator

Hey there @LiamKenn,

 

Welcome to the Community and thanks for getting in touch!

 

Just to confirm, have you tried performing a clean reinstall of the app with these steps

 

It's also worth trying to unlink your Spotify account from your Google Home app and then relinking it again to see if that makes a difference.

 

Another thing you can try is to take a look at this page to see some other steps that could help out in this case.

 

If the issue persists, feel free to let us know if you experience this on other devices and other networks as well, and we'll see what we can suggest.

 

Keep us posted on how it goes!

KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Kindness is the language which the deaf can hear and the blind can see." - Mark Twain

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Re: Google home pauses on linked Spotify premium account

Casual Listener

Hi,

 

Issue resolve. 

Posting here in the even that it happens to someone else. 

I had to reset Google Home twice and the issue was resolved. 

This was not a Spotify issue even though the Spotify music service appeared to be the only one impacted. 

Again, thanks for the help. 

Liam

View solution in original post

6 Replies
Highlighted
Solution!

Re: Google home pauses on linked Spotify premium account

Moderator
Moderator

Hey there @LiamKenn,

 

Welcome to the Community and thanks for getting in touch!

 

Just to confirm, have you tried performing a clean reinstall of the app with these steps

 

It's also worth trying to unlink your Spotify account from your Google Home app and then relinking it again to see if that makes a difference.

 

Another thing you can try is to take a look at this page to see some other steps that could help out in this case.

 

If the issue persists, feel free to let us know if you experience this on other devices and other networks as well, and we'll see what we can suggest.

 

Keep us posted on how it goes!

KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Kindness is the language which the deaf can hear and the blind can see." - Mark Twain

View solution in original post

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Re: Google home pauses on linked Spotify premium account

Casual Listener

Hi,

 

Thank you for your help and apologies for the delayed reply. 

Unfortunately, the suggestions did not work and I’m left with the same issue.

 

In order to isolate the issue I ensured all devices iPhones etc were off and I operated Google home with the linked Spotify account as a stand alone device. 

The issue still persists. 

Any further help would be appreciated. 

In advance, thanks. 
Liam

 

Highlighted
Solution!

Re: Google home pauses on linked Spotify premium account

Casual Listener

Hi,

 

Issue resolve. 

Posting here in the even that it happens to someone else. 

I had to reset Google Home twice and the issue was resolved. 

This was not a Spotify issue even though the Spotify music service appeared to be the only one impacted. 

Again, thanks for the help. 

Liam

View solution in original post

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Re: Google home pauses on linked Spotify premium account

Moderator
Moderator

Hey there @LiamKenn,

 

Thanks for keeping us in the loop on this.

 

Glad to hear that you resolved the issue after resetting your Google Home device. In this case, we hope you don't mind us marking your post as a solution so users can find this info more easily.

 

Don't hesitate to give us a shout if there's anything else we can help with - we're happy to lend a hand.

 

Have a lovely day 🙂

KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Kindness is the language which the deaf can hear and the blind can see." - Mark Twain
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Re: Google home pauses on linked Spotify premium account

Visitor

hey I am also having the same issue .

it also takes very long to cast.

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Re: Google home pauses on linked Spotify premium account

Visitor
This actually isn't a solution as the problem re-appears over and over. So it is unfortunate that the moderator would actually mark this as a solution, when it is in fact not. This is a bug either from the side of Spotify or Google - either way it should be rectified on Spotify/Google side, not the user side. If you did any research mod, you would have realized that this a problem that has occurred for many other users. I will be cancelling my account in the next few days for another service that has better integration with Google Home.
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