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Got booted and cannot log back in with Facebook (Spotify Free)

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Got booted and cannot log back in with Facebook (Spotify Free)

So, here I was just chugging along, listening to my own personal files on Spotify Free and all of a sudden I got completely booted/disconnected, was brought to the log-in page and tried to log back in with my Facebook account as I always do when I am using Spotify and low and behold it won't let me log back in. I am attaching a pic of the log-in screen with the message I get after trying to log back in. I apologize as it is in French (my native language). 

I am able to log on here in the community with my Facebook, and even on to the Spotify.com page, but my desktop app? Total No-Go. Whiskey Tango Foxtrot y'all? Help?

 

Thank you for your time (anyone who happens to read this and can offer a solution...as well as an answer as to *why* the app booted me off in the first place!)

Slip
Into the bath
Into the grey
Hating yourself so much it hurts
Wake
Up from a nap
Wish you were brave
But you're not that kind of person


My last.fm profile page: http://last.fm/user/Sekhmet9
Spotify WTF.jpg
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Accepted Solutions
Marked as solution

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you cannot login, use this contact form:

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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2 Replies

Same thing here but I have a premium account. I'm starting to hyperventilate.

Marked as solution

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you cannot login, use this contact form:

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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