Announcements

Help Wizard

Step 1

NEXT STEP

Got charged after test period. I want to cancl and my money back

Got charged after test period. I want to cancl and my money back

I'm late 7h to cancel my subscription before I got charged.

Can I have my money back? 

I mean, its just $7, will spotify really steal peoples pennies?

I didn't even used the serice today.

I'm really mad that I can't undo this thing, going to deezer soon...

Reply
1 Reply

Hey there.

 

In theory you can cancel your Premium Trial after it's activated, full month without worries, even when canceled. If you forget about cancel, charge is legal, because you had a good month to press one button. I'm sorry about any frustration in this.

 

If you contact customer care, they can look if you have a right for money back.

 

Thanks for your input!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random