Got charged twice as new

[cri923]

Hey, today I happen to see the offer of 3 months for 99cents and when I went to do the subscription y check y bank account and it appears the charge for 99cents and an extra charge for 4.99$. What's the problem here?

[SergioDavid]

Hey @cri923, welcome to our Community!

We recommend you reach out to us via email, Facebook, or Twitter. This way, we'll be able to take a closer look at your account to see what we can suggest.

Let us know how it goes and if you have any other questions!