Announcements

Got charged twice on both transactions for premium. Need help pls!

Reply
Highlighted

Got charged twice on both transactions for premium. Need help pls!

Newbie

Plan

Premium

Country

Canada

Device

Laptop

Operating System

Windows 10

 

My Question or Issue

I used my credit card on two different accounts to get premium and both were charged twice. First time this has happened so and didn't really know where to get help so im posting here. I can give more information if needed but thats about it really. 2 different accounts subscribing for just a month but both got charged twice. Thanks for any help!

1 Reply
Highlighted

Re: Got charged twice on both transactions for premium. Need help pls!

Rock Star 17
Rock Star 17

Hey @YoniG! Welcome to the Spotify Community. ^^


Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

I hope this helps!

Peace

NicoRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS