Samsung Galaxy S10
My Question or Issue
My premium account (under my old email adress)got hacked.
I created this account with my Old facebook account that was created with my old email. I have no more access to any of them( old facebook and the old email).
The problem is that i cant recover my Spotify account because its linked to the old Email. However i can prove that its my Account by showing that im the one paying for it via my paypal account and by providing the informations of the payment. And i would like to link it to my Adresse email (the one im using with Paypal).
I need help from an Admin please.
Thank you so much
Solved! Go to Solution.
Hi there @Abdou2,
thanks for reaching out to the community !
If you've lost access to your account please reach out to support through this "About Us" page and have them take a closer look.
Bear in mind that due to the COVID-19 global situation it might take them a bit more time to respond.
Your patience is appreciated.
Let me know if you have any further questions 🙂