Got kicked off

Reply

Got kicked off

realdonutzzz
Newbie

Help,

this morning suddenly my friend got kicked off from all his Spotify application in all his devices.  Strangely when he tried to login to his account (via web) the system said that his account does not exists?!  Funny because his credit card still got charge last time (within this month).

Anybody have any idea what happens here?

Thanks in advance ...

 

Sincerely,

Jonathan

1 Reply

Alfredo
Roadie

Hey @realdonutzzz, welcome to the community!

 

Sounds like someone could've changed your friend's account information. I suggest following these steps so your friend can contact the right team about this.

 

They'll help your friend get back to the account and their music.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp
SUGGESTED POSTS