Got logged out and won't let me log back in.

[adriennaj]

Got logged out of my account last night. Tried logging in but says my username or password is wrong. Reset my password and still won't let me log. Comes up saying username or password wrong again. Tried logging in with Facebook then, and error 404 comes up. Been like this for 12 hours now.

[Sophia]

Hey @adriennaj!

Thanks for reaching out to the Spotify Community. We'll be happy to help you. 

If you created your Spotify account using your Facebook login information, ensure you’re entering the same email address and password you use to access Facebook.

If you’ve forgotten your Facebook password, follow the instructions here. 

If that doesn't work, please send us a screenshot of the error message you're getting when you're trying to log in. 

Let us know if you have any questions. 

Sophia