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Got the wrong email and don't remember my password.

Got the wrong email and don't remember my password.

I have been using spotify since the dawn of time and now my email got hacked and can't get it back. Have auto login on my mobile device and my computer on spotify so forgot the password aswell. Is it any solution for this ? 

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2 Replies

Hey! Welcome to the community 🙂

If you could get in touch with the accounts guys using the account recovery contact page they should be able to lend a hand to get you back to your account:

https://www.spotify.com/about-us/contact/contact-spotify-password/

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I made such action, but i received a message wich says that the answer will be send to configured e-mail address. But the reported problem is that my e-mail adress is incorrect and i can't modify it because I don't remember my account password

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