HELP! 2 accounts... premium and standard and no facebook anymore

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HELP! 2 accounts... premium and standard and no facebook anymore

Rob110208
Casual Listener

 

Free &Premium

Country

 Australia

Device

Laptop (Free) and Oppo R9S ( premium)

Operating System

Windows 10

 

My Question or Issue

 

Hi everyone. i need help. I have a premium account linked to an old facebook ( which i no longer have) and a free account both with the same email. Im trying to log onto the premium account but i can only get the free one opening. I have no way of getting the facebook account details, but im still paying for it and using that one on my phone and want it ( the premium) on my laptop.

I hope i make sense...

Thanks Rob

2 Replies

Re: HELP! 2 accounts... premium and standard and no facebook anymore

krimits
Regular

Hello. Have you tried to reset your password on the premium account? If you do that and then sign in, you can unconnect from your old Facebook account.

 

You can read more about it in this link. I hope this helps.

 

Have a nice day!

Highlighted

Re: HELP! 2 accounts... premium and standard and no facebook anymore

Rob110208
Casual Listener
Thanks for your reply... I haven't because I can't access the premium account because it was logged with facebook and I don't have fb anymore.. Frustrating.

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