HELP ASAP

[diniii]

i got trouble with my playlists were suddenly faded after i reset my password and when i signed it in anymore then the account is just turned out like a new account. i thought i didnt try to make a new account instead intentionally only attempted to reset my password bc i forgot the password. can someone enlighten me up to my ask; did change the password which meant to create a new account? 😕 and how to make my old playlist would be back? thank you

[kejt_]

Hello @diniii and welcome to the community !

You can recover your deleted playlists:

but it seems that you may have a second account. Fret not, this happens more often than you might think, and we’ve even got a handy flow-chart to help you solve this conundrum.

Let me know how it works!

Have a nice day 🙂

[Bittencourt]

Hi @diniii, thanks for writing!

It looks like you have more than one Spotify account.

Please follow this guide to finding any other accounts you might have subscribed to Premium and let me know if this helps 🙂