Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

HELP! My Account Has Been Stolen

HELP! My Account Has Been Stolen

I couldn't log in to Spotify since yesterday so today I created a free account to check if my Premium account was still there. Some guy is using my account and making playlists and everything! Someone. Anyone. Help, PLEASE!

 

//AW

Reply
3 Replies

I'm having the same issue too. I noticed the past couple of weeks that there have been some random playlists added to my account. I figured it was my kiddos adding it from our home computer, but I noticed today that someone was listening to Spanish music from a mobile phone I don't recognize. I've tried the "log out of every device" option, but that doesn't seem to work. I was trying to listen to music on my phone and it didn't log me out when I tried that option. I also changed my password yesterday but that didn't seem to help. What options do I have?

The Customer Support team kicked whatever loser took my account out and
everything is good. THANKS, SPOTIFY!

Hmm. I'm not feeling the Spotify love. Hopefully they are looking into my account too. 

Suggested posts