HELP: Password

[tomlol]

Hey, i've signed into my account via facebook. But i've eventually signed out on the spotify client... but because i haven't signed out for ages i've forgotten my password, and i can't reset it to my email because my email has been blocked. Plus i can't change the password beacause i need to enter my passsword to reset. But i've forgotten my password? What do you suggest i should do?

[Sam]

Hi,

For any account issue, just head to 'About us' above, then 'Contact Form'. Our Customer Support team will be able to help out nice and quickly.

[tomlol]

ok thanks, where will the message get sent to... because if its my email i cant access my email

[Sam]

If you specify in your message where you want the reply to be sent to, we'll send it to that.

[tomlol]

okay i have done thanks

[tomlol]

still haven't got a relpy btw

[tomlol]

I'm paying for spotify monthly and i can't even use it, i've sent a help contact form and i still have no reply! I need a new password. Waste

[meahtenoha]

Hi tomlol - I'm sure a member of our support team will be in touch shortly. They'll be able to help you via email after confirming a few details. 

in the meantime, I can see your FB profile is linked to your 'tomlol' account. You should be able to also sign in with the email address/ password you use for FB. Give that a try and we'll be in touch ASAP.