HELP: Password

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HELP: Password

Regular

Hey, i've signed into my account via facebook. But i've eventually signed out on the spotify client... but because i haven't signed out for ages i've forgotten my password, and i can't reset it to my email because my email has been blocked. Plus i can't change the password beacause i need to enter my passsword to reset. But i've forgotten my password? What do you suggest i should do?

7 Replies
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Re: HELP: Password

Spotify
Spotify
Hi,

For any account issue, just head to 'About us' above, then 'Contact Form'. Our Customer Support team will be able to help out nice and quickly.
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Re: HELP: Password

Regular

ok thanks, where will the message get sent to... because if its my email i cant access my email

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Re: HELP: Password

Spotify
Spotify
If you specify in your message where you want the reply to be sent to, we'll send it to that.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?
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Re: HELP: Password

Regular

okay i have done thanks

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Re: HELP: Password

Regular

still haven't got a relpy btw

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MAD - Password

Regular

I'm paying for spotify monthly and i can't even use it, i've sent a help contact form and i still have no reply! I need a new password. Waste

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Re: MAD - Password

Spotify
Spotify

Hi tomlol - I'm sure a member of our support team will be in touch shortly. They'll be able to help you via email after confirming a few details. 

 

in the meantime, I can see your FB profile is linked to your 'tomlol' account. You should be able to also sign in with the email address/ password you use for FB. Give that a try and we'll be in touch ASAP. 

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