HELP- SET DEVICE PASSWORD

[rickg095]

I've been trying to set a password for my account for hours now but no email is sent to my inbox?? Also my spotify is linked to my Facebook account but I don't want to use my facebook to log in to my sporify anymore. Instead I would like to use my username which is 1220260382 but all I need to do now is create a password. I go to my account settings and have the right email and everything, so what's the problem? 

[DasPeter]

Hello there & welcome to the community!

The issue here is that your account is still linked with Facebook.

The numerical username uses Facebook password.

If you change your Facebook password, the Spotify account also does.

Try logging in with the username and your Facebook password.

Hope this helps! ♫

[rickg095]

Still doesn't work.. It says, "To use Spotify on your devices, you need to set a separate password and log in with the username provided."

All I need is an email from spotify but I'm not receiving anything and it's been more than 11 hours now.  Would it take longer than 1 day for the email to arrive? Here's an image

[DasPeter]

It shouldn't take so long.

Just to be sure, have you checked your spam folder?

[rickg095]

Just checked.. Still nothing. 😞 Thanks anyways!

[DasPeter]

Hmm I'd reccommend you to wait for a bit longer.

If it still takes way too long, let me know so I can escalate your issue to staff.

[rickg095]

Alright, thanks!

[rickg095]

It's been way too long now..

[1252900119]

Yeah I've been trying this everyday for about 3 days now and still no email.