Announcements

Having trouble seeing your Wrapped stories? To fix this, update the Spotify app to the latest version.

Find more info on our community FAQ.

HELP!!!!!

HELP!!!!!

What a complete and utter frustration tyring to join family members to Premium.  Took the money fine, joined two of the three, the third simply doesn't work.  Goes round and rounf in circles not accepting the code.  Great when it worked but the frustration has completely eroded all sense of pleasure.  Equally as frustrating trying to find help.  

Reply
1 Reply

Hey @toddeglinton,

 

Sorry to hear you're having issues with your Premium for Family subscription. Our Support team can take a closer look at this for you. You can reach them via the Contact Form, or via SpotifyCares on Facebook or Twitter. Be sure to include your account's email address and username so they can track things down.

 

Thanks,

 

Kayleigh

Suggested posts