HELP

[ZariahCain]

I was signing up for the student premium account, but it took the money out of my account but it wouldn't let me continue to sign up to see if I was eligible for the account. How can I get my account to go from premium?

[crematedman]

@ZariahCain hey there, sorry to hear you're having issues with your payment - fortunately, we can look into that for you.

The quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.

If you let them know as much as you can about your problem, they can have a look on their end and sort this out ASAP.

Let me know if you need help with anything else!