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HElP!!

HElP!!

I am being charged for a premium Spotify account, problem is I don't remember which email address it is associated with. I do not wish to keep this account and have tried for months to delete it but any email I try seems to decline, is there a way I can find out the email address that is linked with the premium account?

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1 Reply

Hey @Mia1111 and welcome to the Spotify Community!

If you get in contact with Spotify support, you should be able to provide them with your credit info so that they can cancel your Premium subscription or even give you access to your account back. The easiest way to contact them is by messaging SpotifyCares on FacebookTwitter or contact Spotify Consumer Support filling  this anonymous contact form. You will need to answer some questions to confirm your identity.

 

Let me know how it works!

Have a nice day 🙂

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