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Hacked Account

Hacked Account

I have as many others been hacked and the person changed my email so i cant change the password or get support via email. I can still log in via facebook but he took away my saved saong so id like thopse back =( Any help from support?

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3 Replies

Hi there, thanks for coming to the Spotify Community.

I’m sorry to hear you think someone else has gained access to your Spotify account. Please check out the FAQ page ”Someone else has gained access to my account” here for the next steps to take.

Thanks!

MaximSpotify Star
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Yeah but the problem is when i fill in that it says that spotify will contact me on an email that is not mine cause he changed it. ive made another account just to get back my old one =(

 

Make sure you're not logged into any Spotify account while trying to access the contact form. 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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