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Hacked Account

Hacked Account

 

Plan

Premium

Country

 

Device

(iPhone 11 Pro Max, MacBook Pro 2018)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hey, @Adam_amr 
Welcome to Spotify Community and thanks for reaching out here!

I'm sorry that you are experiencing that kind of issue...

Firstly, I do recommend that you change your password.
Also, you can go to your account page and click SIGN OUT EVERYWHERE as well.
It's also strongly advised that you change the password for:

  • The email address associated with your Spotify account (e.g. with Gmail, Hotmail, etc.)
  • Any Facebook profile associated with your Spotify account. You can make sure you're the only one currently logged into your Facebook in your Facebook Settings, under Security and login > Where You’re Logged In.
  • Any service where you use the same password as Spotify.


And you can get more information about how to protect your account here.

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
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Note: I'm not a Spotify employee.

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