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Hacked!! D:

Hacked!! D:

People have been getting into my account for about a month now and no matter what I do, nothing seems to stop them. I've booted them (using the "sign out everywhere" option"), changed my login info, even verbally fought with them through song titles and playlist names. But, nothing I do keeps them out. Today, one of them managed to log ME out and now I'm worried someone might completely hijack my account and lock me out. Is there anything that can be done?? I've been a member for over 3 years; I'd really hate to have to cancel it and start a new one. 😞 Help!

 

Edit: This has been solved! (Hopefully.)

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3 Replies

Hey @Vaitelias,

 

If the issue returns, I would recommend following this guide and please ensure that after following step one, you get in touch with the Spotify support team using the online contact form.

 

Let me know if you have any questions. Happy listening 🙂

NoahSpotify Star
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I had already read that and all it said to do was what I already did. Hence resorting to the forums. But, I ended up getting in touch with a Spotify associate who solved the issue.

Hey @Vaitelias,

 

I'm glad you were able to resolve the issue!

 

https://open.spotify.com/user/spotify/playlist/2PXdUld4Ueio2pHcB6sM8j

 

Let me know if there's anything else I can help you with 🙂

NoahSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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