My account has been hacked by someone named ‘Gentian’ Plan was upgraded to family. How can I keep this person out of my acct? Email address has been changed to something that isn’t mine, and I don’t know what my password is, but I am able to log in using FB.
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I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.