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Hacked account. Is there any number i could call?

Hacked account. Is there any number i could call?

Hi. Today I opened Spotify and it didn’t let me enter the account beacause the password was wrong. So i setted the password again with my email address and found out that my username was changed and my account was “free” but I payed my **bleep** momey for premium. Now what the **bleep** am I supposed to do, is there any number for help?

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3 Replies

Billy-J

Hey @user-removed, thanks for reaching out to the Community!

 

Unfortunately, Spotify doesn't offer phone support. 

If you think someone has gained access to your Spotify account, I'd recommend checking out this support article for what to do next.

 

I hope this helps 🙂 

Billy-JSpotify Star
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@Billy-J there isn’t an option relevant enough to my situation but thanks for your time anyway 🙂

Billy-J

Hey @user-removed,

 

Thanks for getting back to me!

On that page, there should be an option to Contact Support. Check out Step 2 on that page. From there, a Customer support person should help return access back to you.

 

I hope this helps.

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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