Hacked account

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Hacked account

EllenAppeltofft
Newbie

My account has been hacked. I have filled in the contact form by logging in from my Facebook-page. But since the hacker has changed the contact email, I will not get the response from my inquiry to my own email.

 

I can obvioulsy not delete my account since the password and email has been altered by the hacker.

 

How do I proceed?

 

I have also posted this inquiry on Spotify's FB-page (Swedish version).

 

Thanks!

 

Ellen

eappeltofft@gmail.com

 

 

2 Replies

Re: Hacked account

user-removed
Not applicable

Hi Ellen,

 

I have picked up case 3810986 and will be sending you an email to the correct address. 

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Re: Hacked account

emilythatgirl
Newbie

Hi Calvin,

 

I am having the same problem at Ellen!!! It sent the email to the email address that the hijacker changed it to and I don't know what to do. I just sent in the request to get help tonight. My correct email is eseekins@meca.edu. Can you also help me too? Spotify username: emilythatgirl. Please help!

 

Thank you!

 

Emily

 

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