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Hey Pappapingu,
Have you sent the support team a message? If so, please post your case number into this thread and I will get it chased up for you.
Hello @Pappapingu, Welcome to the Comunity!
Have you tried to recover your password trough this page: https://www.spotify.com/password-reset/
Cheers,
Vincent
Hello @Kitkatv6, Welcome to the Community!
You should contact customer support through this link:
https://support.spotify.com/contact-spotify-suppor
They'll help you out.
If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.
Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.
Cheers,
Vincent
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…