Hacked account

Hacked account


Hi everybody. 

This afternoon I received an e-mail that said that I changed my e-mail account of Spotify Premium. 

I didn't do it, and now I can't log in with my usual username and password. 

I have already written to spotify help desk e-mail but nobody answer.

I don't have a Facebook account. Somebody can help me? What can I do?

1 Reply


Hey @patasnaus, welcome to the Community!


We're sorry to hear about this. In this case, we highly suggest you follow the steps listed here as soon as you can.


We hope that helps.

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