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Hacked account

Hacked account

Hello, 

 

my account has been hacked. I have received an email explaining that my email has changed. Now I can't access my account because the password has changed too!

 

I sent 2 emails to support but I haven't any response.

 

I just registered a new account to write this message in the forum, this is not my premium account. 

 

Can an administrator send me a Private Message to help, please?

Reply
1 Reply

Hey @findemor,

 

Great work in sending an email to the Support team! You should hear back from them within 24 hours.

 

You can also get in touch with them via Twitter through @SpotifyCares if you need anything else.

 

 

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