Hacked & locked out

[Journeeee]

I don’t know what to do. I tried to log into my account with my fingerprint and it says incorrect. My email was changed, too. I can’t contact anyone with Spotify, but all I want to do is cancel my subscription. I am paying for premium and I can’t even use it. Please help! 

[Billy-J]

Hey @Journeeee, thanks for reaching out to the Community!

Please check out this support article, and go straight to Step 2 since your email address has been changed. From there, you can get in touch with Spotify who will help you further.

There is also a great guide here on protecting your account to make sure this doesn't happen again. 

Have a nice day!