Help Wizard

Step 1


Hacked premium account

Hacked premium account

Someones hacked my account and keeps stopping, adding and changing my music. I'm paying premium and can't use it. 

What am I meant to do?


1 Reply

Hey, @Ketts -


That's not cool! I suggest following the guide here as soon as possible:


After contacting Spotify, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and the support team will be able to help you out.


Thank you 🙂

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