Hacked spotify account

Hey,

 

My account appears to be hacked. Someone has changed the password and the email adress associated with my account. Which means I can´t change either password or email. The only way I manage to login in is using my facebook account. The registrated phone number is however correct. How do we solve this problem? It doesent feel comfortable someone using my account for free. 

 

Best regards. 

 

Markus

Reply
1 Reply

Hey Markus, sorry to hear this happened. Get in touch via this contact form, including the username of the hacked account and our support guys can help out with this.

 

In the meantime, if you're able to log in with Facebook, are you able to change your password and email on your profile page?

--------------------------------------------------------------

For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

Suggested posts