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Hacked!

Hacked!

I have been using premium account over years. Suddenly upgaded to family premium few days ago. And the family memebrs were not anyone I know. All of those email were numbers@aa.com

Is there any way I can have my money back? Credit card being charged for family premium

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Reply
1 Reply

Hey! Welcome to the Spotify Community ๐Ÿ™‚

That's not nice! Since this is a hacked case, I will send you to costumer support! 

You can either click on here, or contact them via social media: Facebook: https://www.facebook.com/SpotifyCares-227973660732160/
Twitter: https://twitter.com/spotifycares - Drop a DM with your last known email or username ๐Ÿ™‚

Cheers!
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