Hacked

[JanFredrikJ]

Plan

Premium

Country

Norway

Device

Samsung Galaxy 9

Operating System

Android Oreo, Windows 10

My Question or Issue

I have been hacked, I get to log onto the account but the account itself is been taken over by a random username and country code CZ. For someone who has been born and raised in Norway the past 26 years this seems kinda odd. 

I have changed the password for my email, but wish to get the spotify account back to the way it was a week ago ish. As of now all of my playlist are deleted. I had a month free premium not sure if this has run out or not.

Any help is appriciated.

[Loxer]

Hey @JanFredrikJ, welcome to the Community.

Hope you're doing great!

I'm sorry to hear that someone else may have gained access to your Spotify account. I'd recommend checking out this Support article for the next steps to take.

Let me know how it goes 🙂