Hacker problem

[misoland]

Hi my account got hacked but not this one it has an other email and it is *snip* but this is not my account so can you delete or it would be better to reset that account to a nother and then you can give me that same one but with a diferent email and password because i hade so many songs saved that its gonna take me forever to do but please get that account because it has my credit card there

You can email me on *snip*   thank you

[Maxim]

Hi there,

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks!

[misoland]

i dont know why but when i logged on my first account it didnt work but then when i went to my email it sayed 'you have changed your email to this email' (<removed email address – sensitive info>) but ive never seen this email i my life so i dont know what to do i even have my student discount on it but now i cant use it because its on that account that i dont know about so please someone help me or delete that account on the email <removed email address – sensitive info>

[Maxim]

You'll need to take a look at my reply above on what to do. I'm, unfortunately, unable to provide any more help for this matter.

Thanks for understanding 🙂