Announcements

Help Wizard

Step 1

NEXT STEP

Had spotify premium and its just disappeared

Had spotify premium and its just disappeared

So, Ive had spotify premium since last year, had no problems what so ever till now... I open it up on my phone and it goes you need to be premium.. Then i go on my laptop to figure out why and its just put me on free again? So i decide to pay premium again and it declines my card saying its expired or no funds. Well i can tell you it hasnt expired and theres PLENTY of funds on there. So before i get really cheesed off can you fix this problem please.

Reply
1 Reply

Hi tomak8 - Just taken a look and it seems your last payment couldn't go through successfully. 

 

FIrst I'd contact your bank to make sure your card still these requirements--especially being enabled for e-commerce transactions and foreign purchases.

 

If you're still having trouble, please give that a try via a PayPal account. 

Suggested posts