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Half of my library disappeared.

Half of my library disappeared.

I got a new phone and half of my songs are gone. Albums that I had in my libarary are now missing multiple tracks. Half of songs saved by artists are missing. This is ridiculous. I’ve had this account for like 3 years and never lost anything. wth. I went to add some back and it says they are already saved????

in the picture attached you can see I only have 2 songs when I had already had the entire album saved in my library. 

823A687D-D83E-4B3C-8FBF-5968261417EE.png
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1 Reply

Hey @gothic798, and welcome to the community.

Hope you're doing great! 

 

I'm sorry to hear this. Could you try a clean reinstall of the app? If that doesn't help, try logging in using a browser or from another device to see if the same issue happens there.

 

Keep me posted 🙂 

Billy-JSpotify Star
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